"Our first time shopping at Walter E Smithe and it was a great experience! Jackie was extremely helpful and took the time to make sure we selected the right wood finish for our table and fabric for our chairs. We are very pleased with our dining table and chairs and will definitely be back!"-Ann L.
"Our first time in a Walter E Smithe store we were greeted by Jackie Hon. She walked us around listened to what we were looking for, and showed us exactly what we had in mind. All the way through to delivery. She sent us updates and kept us well informed on every step. The day of delivery, she came out to our home and guided the delivery guys where everything went. The delivery guys were very professional and handled the furniture with care. Excellent customer service from beginning to end will keep us going back!" -Jack & Penny B.
"Jackie, Thank you for aiding in our choice of selecting new furniture. You are exceptionally talented and easy to work with. You truly represent the care and quality of W.E Smithe. It was such a pleasure from the time we entered the store to the delivery. The delivery people are professional, pleasant and courteous. Hats off to their smiles. Even my husband enjoyed the entire experience. Again my personal thanks." -Lynn H.
"Jackie Hon designed our family room wonderfully. Very happy with her ideas while listening to our input as well. She has so much patience and kindness. It's like working with a friend. Jackie answered all my questions and even gave extra help to be sure all was placed perfectly upon delivery. She was never pushy for the sale. She only cared that we were happy and excited about everything. The delivery team was fabulous too. Professional and courteous, friendly, and helpful. Our experience with Walter E. Smithe was great." -Donna T.