“Jim, Cathy and Marty are the epitome of happy clients. All aspects of their experience with you were superior, top notch. Not only will you see them again for the family room rug and other items, but I am assured that they will refer you to anyone they know who wants the best in creativity and professionalism.” – Walt Smithe
“Thank you so much for all of your guidance during this process. I absolutely love everything you helped me select and can't wait to see the finished room. You've been such a pleasure to work with and I look forward to working with you more in the future” – Dena
“Your delightful energy and warmth enhanced the presentation of the surprising, angled floor plan (love it!) and well thought-out blend of case and upholstery pieces that were magic together!” -Barbara S.
“We were looking to furnish our new condo and stopped in Walter E. Smithe. The quality of furniture and uniqueness of the pieces gave us plenty of ideas of how we wanted our new condo to look. There were so many choices we didn’t know how to begin. Then our designer Cindi Simpson entered our lives. She laid out fabric and showed us furniture that gave us a completely new perspective and assisted us in designing our dream living room. We feel very fortunate that we had Cindi to aid us. As we furnish the rest of our condo it will be Walter E. Smithe we return to.” -Vicki, Chicago
"One of the reasons I am purchasing these items is because of you. You are an excellent representative of the Walter E. Smithe Company. You were extremely helpful, professional, knowledgeable about the product, answered all of my questions as well as being very patient, friendly and spent time in explaining everything to me including the courtesy and kindness you showed in even offering my friend and I something to drink. I haven’t shopped for furniture in years, but I know what I like and you seemed to pick up on that too, which is very perceptive on your part.
The time spent with you was very enlightening, pleasant, and you made me feel very confident and comfortable with the choices that I made. When you’re spending that kind of money, you want to be as sure as you can in regards to the quality of the piece seeing how you’re only basing your choices on a picture. I’m a very visual person, and I am kind of leery about purchasing items without actually seeing it.
Your store was the first one we stopped at and we planned on going to at least two or three other furniture stores in the area, plus one in Dyer, IN. After we left the store and got in the car, I said, “You know what, there’s no point in wasting our time looking elsewhere because I don’t think I will find anything better”. My friend agreed with me and also mentioned how nice and helpful you were. She said I would buy furniture from Cindi, too. I’m also in the market for a new sofa, chair and end tables. After I receive my desk and chair, I will return, hopefully by the end of year to purchases these other items." - Linda S.
Our experience at Walter E. Smithe was "A-1". Our designer Cindi was from the Orland Park store. She worked with us showing the selections that we were interested in while giving us space and time to discuss our likes, dislikes and needs. We did not feel pressured nor rushed at any time. The store had many different selections for each item we were looking for. I have recommended Walter E. Smithe and will continue to do so. -Kathy C.
We worked with designer Cindi Simpson who was the most exceptional designer/decorator we have ever worked with over the years. Our recommendation to anyone looking for furniture pieces or a whole new look will be Walter E. Smithe because of Cindi and your team. We are most grateful! -Nan and Dave C.